Community Satisfaction 2023 by Micromex Research
In October 2023, Camden Council commissioned Micromex Research to conduct a random telephone survey with residents living in the Camden Local Government Area (LGA).
Why?
- Understand the best things about living in Camden and changes that the community would like to see
- Identify the community’s perceived quality of life living in Camden and overall level of satisfaction with Council’s performance
- Assess and establish the community’s satisfaction in relation to activities, services, and facilities
- Determine the community’s satisfaction with contact and preferred methods of contact
How?
- Telephone survey (mobiles=346, landlines=55) to N=401 residents
- We use a 5 point scale (e.g. 1 = not at all satisfied, 5 = very satisfied)
When?
- The survey was conducted between 12–18 October 2023.
What are we doing with the results?
While we're proud of our impressive results, our primary focus remains on sustaining these achievements as we experience rapid growth. We're leveraging these outcomes to drive ongoing enhancements in customer experience and our service delivery.
Key Summary
