Flood Support for Businesses
As Camden continues to deal with the clean-up in the aftermath of floods, it is important to keep up to date with the latest information on support, safety and assistance for those who are impacted. If you are an individual, run a business or are a primary producer in flood affected areas, there is a range of support services and assistance options available to you.
You can find out what support is available to you with the Disaster Assistance Finder. There is also more information available if you prefer to call Service NSW on 13 77 88 or visit nsw.gov.au.
SERVICE NSW | STORM AND FLOOD ASSISTANCE FOR BUSINESSES
Service NSW Quick links
| 13 77 88 | Book an appointment | Business concierge | Legal support | Animals and livestock |
Disaster recovery assistance is available to businesses in Camden that have been impacted by storms and floods. Check the Service NSW website for more information. Providing free, independent and confidential assistance to help eligible farmers and small rural related businesses with current and long-term financial planning. Help for affected small businesses to meet their tax obligations The ATO offers assistance with meeting tax obligations for businesses impacted by floods. More information is available here. Australia’s banks have announced options to defer loan repayments for up to 3 months for those customers affected by flooding in NSW. Depending on your circumstances, assistance may also include: Help from your telecommunications provider Telstra and Optus are offering assistance for residential and small business customers who have lost services following the severe storms and major flooding across eastern parts of NSW. Contact your provider for more information. Register for the flood recovery Property Assessment and Demolition (PAD) program Property assessment and demolition program for owners whose property has been damaged or destroyed. Asbestos clean-up in flood impacted areas Dealing with chemical waste in floods This webpage contains immediate contact information for financial relief in NSW - what you are eligible for, and how to apply. Has a range of guides available for businesses impacted by disasters, as well as to help businesses prepare and recover. Find out more here. Get back to business is a step-by-step guide for business owners dealing with a disaster. It outlines how you can recover and even bounce back better than ever. The guide provides information on the five phases of disaster recovery – from the moment disaster hits to the days, weeks and months ahead. There are action checklists on how you can work through each phase of recovery. There are also several case studies highlighting lessons learned by other small businesses who have been faced with disaster. Other resources in the Get Ready Toolkit: Complete the Service NSW online questionnaire to receive a personalised list of available programs and services. The National Emergency Management Agency has created an information resource for those in a position to help others affected by the 2022 storm and floods. The continued generosity from individuals, groups, organisations and domestic and global communities has improved the recovery effort. There are many ways to get involved, including supporting Council's Facebook page and sharing information amongst your networks so that residents and businesses are keeping up to date. The National Emergency Management Agency has created a series of options, including where to donate and how to volunteer. Visit The National Emergency Management Agency website for more information The primary industries natural disaster damage survey is a simple online survey Department of Primary Industries (DPI) and Local Land Services (LLS) staff, farmers and agricultural industry representatives can use to record damage to primary production and animals from natural disasters such as floods, fires and storms. The damage survey allows you to: complete a simple survey of the number of crops, animals, infrastructure and other primary industries damaged in a single event add photos to the assessment see the severity of damage in your area. This source of “ground truth” information helps the Government and communities understand the scale and regional distribution of the impact of a disaster on agriculture, and target resources and assistance where needed. For more information, visit the Department of Primary Industries. If you are applying for a request for hardship and it must be made in writing, there are useful templates available that allow you to simply input your details and generate a formatted letter. To prepare an insurance claim, there are a few steps affected small business owners can take. This quick guide to making an insurance claim will help you through the claims process so you can get your claim paid quickly and smoothly after a disaster or disruption. Read the guide here. The impact of natural disasters, such as storms and floods, can take its toll on small business owners. Visit the NSW Small Business Commissioner website to find out what mental health support is available to small businesses. The NSW Council of Social Service provides individuals and communities with information about a range of support services available during emergency periods. The webpage is regularly updated with resources to assist you to access key supports and services. Call on 13 77 88 from Monday to Friday between 7am and 7pm (Sydney time). For free help in your language, call Translating and Interpreting Services on 13 14 50 and ask them to contact Service NSW on 13 77 88. The flood recovery customer care service provides personalised one-on-one support. Make a booking to speak to a customer care specialist. Information on the relief packages and financial and practical assistance available to businesses. Find out more.Support for local business
Additional resources for businesses
Contact your financial institution for further details.
Asbestos materials can be present in flood-affected areas if the buildings were built before 1990. Download fact sheet.
As a result of floodwaters entering homes and businesses it is possible that household chemicals, bulk chemicals, and dangerous goods may have travelled large distances from their locations. If the contents are spilt or released as a result, people and the environment may be at risk of harm. Download the fact sheet.
Disaster Recovery Assistance Summary (NSW)
Small Business Commissioner
Get back to business - A guide to recovering from disaster
Disaster Assistance Finder
How to help those affected by the floods
Primary industries natural disaster damage survey
Report primary industries natural disaster damage
Templates for making a request in writing
What do I need to do to make an insurance claim?
Mental health support that understands small business
NSW Council of Social Service - Flood Emergency and Relief Assistance
Service NSW customer care
Contact Service NSW
Book an appointment
Business support
If your request is not business related, click here for support for residents.
For further enquiries, contact the Economy & Place Team on 02 4654 7777 or business@camden.nsw.gov.au