Online Bookings

Sportsground and facility bookings are managed through an online system - "Bookable".

The system allows residents to compare, select, book and pay for venues instantly, without ever having to leave home.

There are a number of video tutorials to teach residents how to use the new system, as well as a PDF manual, as seen below.

The videos walk through the key tasks, including how to register; how to search and select a venue; how to book your chosen venue; how to make changes to an existing booking; and how to keep your account up-to-date.

Tutorial Videos

Logging in

Register

Browse Bookable Spaces

Make a Booking

Amend a Booking

Download an Invoice

Update User Information

Make a Payment

Please find below the instructional videos for Expression of Interest (EOI) applications:

Sportsground Summer and Winter Seasons.
Regular Community Hall & Facilities.

Alternatively, you can also learn to use our booking system with our How To Guide.

Support is also available in person at Council's customer service centre, where staff can assist with bookings at the computer kiosks.

To view the cost of each facility, go to Council's Fees and Charges.

Terms and Conditions - Community Facilities
Terms and Conditions - Parks, Reserves and Sports Fields

I have forgotten my password - how do I reset it?

Select Forgot Password on the Login page and follow the prompts.

I have forgotten the email address for my login - how do I find it?

If you have recently held a booking with Camden Council, you may have already received emails from the Booking System to your user login email address. If you are still unsure of which email address has been used, please contact the Sports and Facilities Team at recreationofficers@camden.nsw.gov.au.

I have created an additional user to the one Camden Council has registered for me - what do I do?

The user email address is a unique identifier for all customers and we recommend one email address and user for all bookings. Please contact the Sports and Facilities Team at recreationofficers@camden. nsw.gov.au for further assistance.

How do I update my contact details?

Once logged in, select My Account at the top of the page, then select My Details. Here you can update your contact details as required.

How do I add an additional contact to receive confirmation emails and invoices?

Once logged in, select My Account at the top of the page, then select your booking link under the Booking Name. Select Add Manual Contact at the bottom of your booking details. Enter the contact details name, email address and mobile number (if applicable) and select Add Contact.

Can I cancel my booking?

Once logged in, select My Account at the top of the page, then select your booking link under the Booking Name. Click Cancel Entire Booking. Please note, in accordance with our Terms and Conditions, Camden Council requires fourteen days notice for all cancellations. You may be subject to a cancellation fee upon cancelling your booking. Please refer to the adopted fees and charges on Council’s website for more information.

I have received an email from Bookable requesting payment for the full amount of my booking. How do I make a part payment?

Payment reminder emails are automatically generated and sent to your email address. Select the first link in the email and you will be taken to your account. You will then be able to select the amount you wish to pay. The second link in the email will take you to your booking which requests the amount in full.

What payment methods are available?

Online Card (BPoint) is the preferred method, which accepts both debit and credit, Visa and Mastercard. We are offering BPAY as an alternative payment method (pease refer to your invoice for your payment reference). We are also accepting cash, cheque and eftpos in person at Camden Council’s Oran Park Administration Building, located at 70 Central Avenue, Oran Park.

Camden Council