Customer & Corporate Strategy Services

Customer & Corporate Strategy Services

All fees are inclusive of GST where applicable.

Financial Services Charges

DescriptionTotal FeeGST
Fee for dishonoured payments (each instance)  
Bank/Agent fees for cheque (includes administration fee) $11.00 N
Bank/Agent fees for Direct Debit (includes administration fee) $11.00 N
Bank/Agent fees for Australia Post dishonours (includes administration fee) $34.50 N
Merchant Service Cost Recovery Fee Full Cost Recovery Y
Interest on overdue rates  
Maximum allowable under s.566 10.5% Simple Interest calculated daily N
Certificate under S.603 under Local Government Act, 1993  
5 - 7 Business Days $100.00 N
Urgency Fee – 4 working hour $67.00 N

Customer Service & Sales

DescriptionTotal Fee       GST
Resuscitation charts $26.00 Y
Council Calendar $11.40 Y

Administration & General Charges

DescriptionTotal FeeGST
Photocopying (except for GIPA & Subpoenas)  
A4 (per copy) $0.85 Y
A3 (per copy) $1.45 Y
     
Fees for Supply of GIPA (informal), Privacy & Subpoenas  
Photocopying – A4 (per copy) $1.15 N
Photocopying – A4 Colour (per copy) $2.10 N
Photocopying – A3 (per copy) $2.10 N
Information under GIPA Act (formal application)  
Application fee $30.00 N
Internal review fee $40.00 N
Processing fee (per hour) – non personal application $30.00 N
Processing & Supply of Documents on CD under GIPA Act, 2009 & Subpoenas  
Less than 30 minutes $12.80 N
Greater than 30 minutes $38.00 N
Subpoena production fee  
Production Fee $86.00 N
Supply of Tender Documents
Lease/Licence Preparation Fee  
Lease/Licence Preparation Fee (internally prepared) $145.00 Y
Lease/Licence Preparation Fee (externally prepared) At Cost Y
Road Closure Investigation Application (incl. pathways)  
Application Fee $182.00 N
Express Post delivery of items to external customers  
Parcel Post – Small Satchel $10.90 Y
Parcel Post – Medium Satchel $14.80 Y
Express Post – C5 Satchel $8.85 Y
Express Post – B4 Satchel $10.50 Y
Express Post – Small Satchel $14.40 Y
Express Post – Medium Satchel $18.80 Y
Training Course - External Participant Training  
Course Fee Full Cost Recovery Y
Fee applicable to the Mayor or Councillor should they require a copy of their photographs (provided electronically)  
Fee applicable $0.35 N

Special Events and Event of Economic Benefit

DescriptionTotal FeeGST
Onslow Park – Event Day (Fee per day) $1,265.00 Y
Onslow Park – Bump in/out Days (Fee per day) $615.00 Y
High Impact Special Events on Council Land Price on Application Y
Note: For all Special Events & Events of Economic Benefit, please contact Council's Communications and Events Branch